Loading Page...

What to do if you miss your ferry?

If you are running late and are likely to miss your ferry, we suggest proceeding to the port to see if the ferry company will allow you to change the ticket to a different day or departure time. Keep in mind that if you do miss your ferry, the tickets are non-refundable.



People Also Ask

You can make your request directly through the chat that you will find in the “Make changes to your booking” section. Change requests can only be processed during business hours and as long as the change is allowed by the ferry operator's ticket modification policy.

MORE DETAILS

Usually, the ticket that you purchase is only valid for the crossing you have booked. Some ferry companies allow you to change your departure time at the port, but this usually only happens if multiple ferry sailings are available per day.

MORE DETAILS

Arrive prepared Arrive at the terminal 45-60 minutes before your scheduled departure if you have a vehicle booking and arrive at least 45 minutes before your scheduled departure if you have a foot passenger booking.

MORE DETAILS

All the Washington State ferries allow you to stay in your car. Being in a front car in bad weather can be interesting. All the car decks are open end to end, and the boats are double ended.

MORE DETAILS

How many hours per day will NYC Ferry operate? The ferries will operate between 6:00am-10pm, 365 days per year.

MORE DETAILS

That said, some ferries sell out, or require you to reserve a spot in advance (especially if you bring a vehicle). Tickets are often more expensive when purchased at the last minute, so by planning ahead and buying your tickets online you can likely save some money.

MORE DETAILS

In that case, ferry companies are not required to pay passengers additional compensation or provide extra benefits. However, if your departure is cancelled or delayed for a long period of time, you should be offered an alternative solution and be provided with a full refund of your ticket amount.

MORE DETAILS

Generally yes, but not all ferry companies currently offer e-ticket options. Once you complete your online booking, a confirmation email will provide details about the check-in process. If e-tickets are supported by your ferry company, you'll only have to download them to your phone.

MORE DETAILS

Step 1: Visit the airline's official website or the flight booking website. Step 2: Log in to the platform with your credentials. Step 3: Under the My Account tab, select the booked flight ticket that you wish to reschedule. Step 4: You will find the option Request for Reschedule.

MORE DETAILS

Most of the ferry companies have switched to e-tickets recently so you can say goodbye to the long queues. On Ferryhopper, you can book your ferry tickets, check in online and get your boarding passes easily.

MORE DETAILS

NYC DOT operates the Staten Island Ferry, providing free service between Staten Island and Lower Manhattan every day of the week, year-round.

MORE DETAILS

Accommodations on board for overnight trips When traveling by sea during the night hours it is possible to sleep with an assigned seat, in an armchair or in a berth, or perhaps in an exclusive cabin depending on the type of accommodation on board selected during the booking phase.

MORE DETAILS

Passengers are not allowed to bring alcoholic beverages on or off a vessel except for beverages that they are transporting as personal baggage in unopened containers, which may not be opened while the vessel is underway.

MORE DETAILS

Find a seat in the middle of the ferry; the lower you are, the better. So stay low (not the upper deck) and sit in the middle. But.. Window seats tend to be better (a tip that might collide with the seat in the middle of the ferry) if you keep your eyes on the horizon.

MORE DETAILS

Please note the following: Travelers 14 and older, when traveling unaccompanied, will need to provide photo ID. Examples of photo ID can include but are not limited to: school ID cards, passports, state ID cards, and drivers licenses.

MORE DETAILS

If you need to move your sailing date forward or postpone your trip for any reason, we will not charge you an amendment fee*, and you will only need to pay any fare difference. In the unfortunate case that you're not able to travel and need to cancel your booking altogether, we will not charge you a cancellation fee.

MORE DETAILS