Why are my Disney tickets not showing up in the app?

Some reservations and tickets may not autoMAGICALLY appear in My Disney Experience. You can visit the Link Reservations and Tickets page on disneyworld.com to verify. After your tickets and travel details are linked, you can view and update them on your My Plans section of My Disney Experience.



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Although Walt Disney World Resort can sometimes get your order to you faster than the required number of days, 14 days is allotted for the processing, handling and shipping of your tickets.

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To check if your tickets are linked, open your My Disney Experience mobile app, tap the three horizontal lines at the bottom right, and tap Tickets and Passes If you see some tickets, you're good to go!

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Before you go back to check your plans on your smartphone, make sure that you are running the most updated version of its operating system. Also, check to make sure that you have the most recently updated version of My Disney Experience. Sometimes even deleting the app from your device and reinstalling it will help.

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You'll need park reservations to visit and can make them by using our theme park reservation system. To enter a park, both a theme park reservation and valid park admission, for the same park on the same date, are required for Guests ages 3 and up.

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Once logged in scroll down until you see a Park Tickets icon. Hover your mouse over this and then click “link tickets.” Enter your ticket confirmation code here. Your confirmation code contains all your tickets. During the linking process you will assign each ticket to a guest on your account.

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Some reservations, tickets and purchases may not automatically appear in My Disney Experience. Link these items to your account to be ready to plan and share the magic with family and friends. Reservations and purchases that are linked to your account are listed in My Plans.

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In news that Disney fans everywhere are likely to appreciate, the entertainment giant has announced that as of 2024 it will no longer require advance reservations in order to visit Disney parks with date-based tickets.

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A: Yes. If the ticket has not yet been used, you can reassign a ticket to another person on your Family & Friends list. To do so, visit the My Reservations section of My Disney Experience, locate the ticket you wish to reassign and select the “Reassign Ticket” link to the right of the ticket.

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Tickets can only be linked once in My Disney Experience, which explains the error message you receive when you try to link the same ticket to multiple accounts. To view and make plans with your friends, Wendi, the key is to connect with everyone in your party as Family & Friends in My Disney Experience.

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