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Why has my Oyster card been stopped?

If your card has failed revenue inspections or we have detected suspicious travel, we may stop it from further use.



People Also Ask

There is no expiry date on Oyster cards.

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However, there are no plans to stop offering an Oyster option, according to TfL's head of customer payments Mike Tuckett, who joined the ticketing team just after the contract to deliver the technology for the Oyster card was signed in 1998.

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You can use your Oyster card to pay as you go at any time without providing your personal information to TfL. You can also add weekly and monthly season tickets to your Oyster card without needing to register your card or create an online account.

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A card with a negative balance may only be reused once it is topped up. The Oyster card deposit has been there specifically to prevent customers having an incentive to discard cards with a negative balance.

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Your information rights. You can see your journey history by signing into your TfL online account, via the TfL Oyster and contactless app or you can request a copy by calling Customer Services on 0343 222 1234 (TfL call charges).

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Get a new Oyster card You need to pay £7 and add a minimum amount of pay as you go credit, or a season ticket to your new card to use it straight away. Once you've got your new Oyster card, you can use our TfL Oyster and contactless app.

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It's memory space, TfL recently said that there were 16.5 million dormant Oyster cards out there with just under 30 million pounds of credit on them. No computer system really wants to have to remember 16.5 million details on its active servers if it can avoid it. So dormant accounts are moved off the active system.

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Is it cheaper to use Oyster or contactless? As both cards use the same Pay As You Go system and are compatible with the TfL Oyster & Contactless app, the costs are comparable. As a tourist in London, it can be worth getting an Oyster Card as part of the London Pass.

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Children under 11 travel free on most public transport services in London when accompanied by a fare-paying adult, or with a 5-10 Zip Oyster photocard. Children aged 11 to 15 years old can get free or discounted travel with a Zip Oyster photocard, or a Young Visitor discount.

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Register your Oyster card To register your card, create a contactless and Oyster account. Visitor Oyster cards can't be registered. If you're transferring your credit or discount to a new Oyster card, make at least one journey with it first, wait 24 hours, and then sign in to your contactless and Oyster account.

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London Underground: Half a Billion Pounds Left on Unused Oyster Cards. There are over 82 million Oyster cards which haven't been used in at least a year. New data has revealed that Londoners have racked up a total of over £550 million in unspent Oyster card credit.

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The money doesn't expire so you can give it to a friend, relative or anyone else to use. Or save it for when you return to London. If you don't know anyone who might want to use an Oyster or you don't plan to return to London, you can get back any unused money.

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