Can Bolt drivers see your number?

The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.



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Rider Rating is the key to quickly and easily getting where you need to go. Drivers can see it before accepting your order and may choose to decline if your rating is low. So aim for a top-notch rider rating to get your ride request accepted quickly!

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You can see your tips in the ride history in the app. Information on tips received is also available in balance, monthly tax and orders CSV reports which you can find in the Driver Portal. If a rider gives you a tip, you will get a push notification about it.

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?? Simply click on the chat icon on the ride info bar and. send a message to your driver or tap the call icon and. select 'call driver in-app' ??

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The personal data of the passenger is only disclosed to the ride-hailing drivers when they engage with a ride on in the Bolt app; in such a case, the driver will see the name, phone number (in some countries the number is masked), rating and geolocation data of the passenger.

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Bolt records in 2021 The longest trip on the platform overall happened in Uganda. It spanned a total of 513km.

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When ordering a ride, you have the option to select a preferred driver from the list of drivers located nearby. To see the list of available drivers: Choose the preferred category. Tap on it to see the category information and price details.

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You have to check the customer's ID when the order contains items that have an age restriction and the customer chose the pickup option.

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Ratings are anonymous. You won't see individual ratings tied to a particular trip or person.

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If a driver fails the selfie verification, their account is permanently blocked and they can never use the Bolt app again, warns the company.

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After each trip, drivers rate you from 1 to 5 stars. Based on your previous 365-day rating, we calculate your average rating, which you'll see in the app.

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We will send your payout to the bank account or mobile wallet linked to your driver profile. Depending on the local bank's processing time, it may take 1-2 business days for the transaction to be completed and the payout to be received.

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Bolt's main advantage is the lower fees and commissions. The company charges 15 per cent commissions to its drivers – almost half compared to Uber – which means riders can also benefit from cheaper fares. However, don't be too quick to jump in a Bolt car.

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Why choose Bolt? Get a comfortable, low-cost ride. Fast arrival times, 24/7.

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