Does FasTrak always beep?

Your FasTrak® transponder may not be working or have been mounted improperly. If you do not hear a beep when driving past a toll point on the road, contact customer service to get your transponder replaced or to get new mounting strips and mounting instructions.



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CHECK THE SIGN: When crossing a toll bridge, check the Driver Feedback Display at the toll plaza. If it doesn't say VALID FASTRAK, your toll tag may be defective. CHECK YOUR ACCOUNT: Log in to your FasTrakaccount and review your transactions.

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If you own a FasTrak, log in to your account to look up FasTrak violations. There you can view details of all the toll plazas crossed and the due tolls as well. Alternatively, to enquire about any toll violation in California toll roads, bridges or express lanes, call 877-229-8655.

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A properly mounted toll tag is detected. An antenna detects the toll tag which beeps as you drive through. FasTrak electronically checks your account.

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FasTrak knows if you are a carpool when you toggle your FasTrak Flex switch from 1 Person to 2 or 3+ people. By doing this, the driver sends a signal to the electronic gantries that there are other occupants in the car.

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SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.

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