You can cancel your travel day any time before the start of that day (00:00 CET). Go to My Pass, choose the travel day you want to cancel and tap 'Cancel travel day'.
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Please be aware that most reservation tickets are non-refundable, and no changes can be made after booking. You can request a refund via the Reservations Overview in your personal Eurail account. You will find the option to request a refund at the bottom of the overview box for the reservation you have selcted.
How to contact us. You can contact us via our handy chatbot or Facebook Messenger (the process works the same for both platforms). Click on the yellow widget in the bottom-right corner of this page to start a conversation with the chatbot. Once the chatbot opens, you can ask it any question related to Eurail.
You can find the applicable refund policies in our Exchange and Refund Conditions for Reservations. Please be aware that most reservation tickets are non-refundable, and no changes can be made after booking. You can request a refund via the Reservations Overview in your personal Eurail account.
A travel day is a 24-hour period in which you can travel on trains with your Eurail Pass. It lasts from 12:00 AM (midnight) to 11:59 PM on the same calendar day. On each travel day, you have access to the train networks where your Eurail Pass is valid.
There is no phone number. Requests are generally prioritised by travel date, so if you'\re travelling soon, do mention your travel date or start date of your trip to customer support.
As soon as you know you won't make your flight, call the airline immediately and talk to their customer service. If you're lucky, you'll catch a representative having a great day who is super willing to help you out. Be polite, courteous, and gracious—a pleasant attitude can go a long way. First, ask for a refund.
When you use the “Request to cancel a reservation” feature, the reservation will be canceled free of charge. In case cancellation fee applies, guests have to contact the Booking.com customer service or manage their reservation directly via the booking confirmation of their account.
If you cancel the ticket, you may be charged a fee. If the airline cancels the flight, you're entitled to a full cash refund. You can cancel a ticket essentially up until the day of travel, so there's no sense in canceling early and paying a fee.
Amtrak.com or Amtrak Mobile App: Most tickets purchased online can be canceled and refunded online. Phone: Refunds may be processed by calling 1-800-USA-RAIL (1-800-872-7245).
No, your ticket is not valid for any other train and you would most likely be kicked off the train at the next stop once they try to scan your ticket. Or make you buy a new ticket on the spot of course.
The rule means that you only need to use 1 travel day when travelling on trains that depart after 7 p.m. (19:00) and arrive at their final stop after 4 a.m. (04:00). Travel with an Interrail Pass can only begin from 00:01 on the first day that your pass is valid.