How do I get a preboard on Southwest?

A Customer Service Agent at the ticket counter or the departure gate can help with this accommodation, and you'll be asked questions to determine if you qualify. You'll receive a new boarding pass marked with PRBD if you qualify, which lets the Operations Agent at boarding know that you can preboard.



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Preboarding is available for Customers with disabilities who need a specific seat to accommodate a disability, need assistance boarding the aircraft, or need to stow an assistive device.

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Southwest allows preboarding only for customers who 1) need a specific seat on the plane, or 2) need assistance boarding the plane. If you find that having a specific seat helps with your anxiety, that would be a way for you to preboard.

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What are the Rapid Rewards Rules and Regulations? Rapid Rewards is a rewards program offered by Southwest Airlines® Co. for Southwest Airlines Customers.

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EarlyBird Check-In Customers will have their boarding positions reserved beginning 36 hours prior to their flight's scheduled local departure time. Boarding passes can be accessed beginning 24 hours prior to the flight's scheduled local departure time.

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Although Southwest priority boarding isn't based on the cabin class you fly, you can get the perk by:
  1. Purchasing EarlyBird Check-In or Upgraded Boarding.
  2. Carrying a credit card that offers priority boarding benefits.
  3. Purchasing a higher fare ticket.
  4. Being an elite member.


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Re: Saving Seats Unfortunately, there's no policy to enforce. Officially, Southwest has no policy for or against seat saving, and in practice actively allows it. Reps will even suggest that passengers save seats for later boarding companions.

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A-List positions are automatically assigned beginning 36 hours prior to departure. If an A-Lister receives a position in the B or C group (happens when a flight change is made less than 36 hours before departure) they can board after the A group. Business Select fares guarantee an A1-15 boarding position.

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Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device.

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Preboarding is available for Customers who have a specific seating need to accommodate their disability and/or need assistance in boarding the aircraft or stowing an assistive device. Customers who are traveling with assistance and emotional support animals qualify for preboarding.

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At the check in or gate, you simply state that you need to pre-board for medical reasons and need a specific seat, and show your ID. They cannot ask specifics of why you need to pre-board, but this covers enough to be able to pre-board on Southwest.

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Pre-boarding with Diabetes Anyone in your travel party can also pre-board with you. All you have to do is wait for the TSA agent to call for pre-boarding for eligible people with disabilities and walk up to the desk and scan your boarding pass.

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6 ways to get the best seat on Southwest flights
  1. Check in 24-hours before departure. ...
  2. Pay for Early Bird check-in. ...
  3. Earn elite status with Southwest. ...
  4. Pay for a Business Select fare. ...
  5. Have the right Southwest credit card. ...
  6. Bring your kids with you or say you need extra time.


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The open-seating policy has been a Southwest hallmark since its first flight, and the benefits were immediately clear. Numerous studies showed that open seating enabled Southwest to get Customers on planes more quickly and efficiently than its competitors.

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You can buy Priority Boarding for one flight or your entire trip. Priority Boarding may not be available on all flights.

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Customers who purchase an Anytime fare will automatically be checked in to their flight 36 hours prior to scheduled departure—that's 12 hours before our traditional 24-hour check-in. You will receive an earlier boarding position, improved seat selection, and earlier access to overhead bins.

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As such, we do not publish flight loads. If for any reason you're uncomfortable traveling in the current environment and would like to discuss the flight load of your upcoming flight, we strongly encourage you to reach out to our Customer Service Department via any of the options below. Email here.

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C 1-60: This is the group you will most likely get if you don't check in right on time. While the C group isn't a guaranteed middle seat, the chances are pretty high that you won't be sitting in the ideal spot.

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