Pay a FasTrak Toll InvoiceYou must pay this invoice within 21 days online, over the phone, by mail, or by using a Cash Payment Location(opens in a new window).
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You can check your account balance any time by logging into your online FasTrak account or by calling the FasTrak Customer Service Center.
How can I get the penalties waived? You must call the FasTrak Customer Service Center at 877-BAY-TOLL (877-229-8655) to obtain a waiver of penalties. Note that regional toll operators have different policies for their one-time penalty waivers so all penalties may not be waived.
If a valid FasTrak toll tag is not detected, an image of the vehicle license plate will be used to send a violation notice to the vehicle’s registered owner through the mail. The notice will include the toll amount plus a penalty for using the express lane without a valid FasTrak toll tag.
If you use a credit card as your primary payment method, FasTrak will automatically charge your credit card to replenish your FasTrak account whenever your balance falls below $15 or the minimum threshold.
FasTrak provides travelers with multiple methods to pay their toll invoices and resolve violations.When a vehicle passes through a tolled facility without a valid toll tag, License Plate Account, or One-Time Payment, FasTrak will issue an invoice or violation notice to the vehicle's registered owner.
SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.
State bridges and Golden Gate Bridge transactions will be on separate monthly invoices. If you use Bay Area Express Lanes, you must use a FasTrak toll tag, otherwise you will receive a violation notice including toll evasion penalties. For more information, visit the FasTrak Toll Invoice FAQ.
FasTrak drivers must have a transponder mounted to their vehicle's windshield. Transponders make it easier for tolling agencies to charge the correct toll to the appropriate vehicle automatically, resulting in faster processing times with higher levels of accuracy.
In addition, you agree to make a minimum cash or check payment of $40 each time your toll account balance falls below your replenishment threshold (initially $30). You agree that such payment will be received by the Customer Service Center prior to your account reaching a zero balance.
You will be charged the full toll. CAVs with two occupants can travel at a 50% discount and toll free with 3+ occupants when using a FasTrak CAV or FasTrak Flex toll tag. Set the switch to match the number of people in the vehicle. A FasTrak toll tag is not required for eligible clean air vehicles.
FasTrak drivers affix a transponder to their vehicle's windshield and when they pass through a tolling point the toll is automatically deducted from their account via their preferred payment method: charge, invoice or prepaid.
Drivers using a FasTrak CAV toll tag will receive a 50% discount off the toll when driving alone. Apply for a FasTrak CAV toll tag. Carpools of two people receive a 50% discount on the toll. Carpools with 3+ people, motorcycles, 2-seater vehicles carrying 2 people and vanpools may travel toll free.