Think of the Eurostar train as an inter-country commuter service... so at peak commuting hours (early morning, late afternoon, early evening) it's expensive and busy.
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Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
The first Eurostar train departing London from St Pancras International Station leaves at 05:25, arriving at Paris Gare du Nord at 08:50. Note that there is a one hour time difference between London and Paris.
What if I miss my Eurostar / National Rail journey as a result of delay? If you miss your Eurostar service as a result of delays or cancellations to your National Rail service on your outbound journey you will be placed on the next available service to your Continental destination at no extra charge.
On Eurostar there's no weight limit for your luggage, but you must be able to carry and lift your bags safely on your own, as there is no porter service at the station and our teams are unfortunately unable to help with luggage. Each bag can be up to 85cm long at its widest point and should be clearly labelled.
Check-in for Eurostar journeys opens an hour and 15 minutes before departure. We recommend that you arrive at least 90 minutes prior to your train leaving so you can have a stress-free check-in.
Can I take food on board? Absolutely. You can bring your own food on European and London routes. And unlike in the sky, we won't restrict you with stifling rules on liquids.
At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.
The check-in procedure for Eurostar train journeys takes roughly 20 minutes from start to finish, and depending on the class you're travelling in, it's recommended that you arrive at least 90 minutes before your Eurostar train leaves.
90%-95% of Eurostar trains arrive on time or within 15 minutes, whilst competing short-haul flights typically manage only 65-70% measured by the same standard.
Yes.There are toilets at the end of each coach, as well as disabled toilets and baby changing facilities on board. If you'd like to make sure you're sitting nearby, go to Manage a booking to choose your seat.
Sitting on the right you get a quick glimpse of the see just before the tunnel. Sitting on the left you get a fleeting glimpse of Rochester and the Medway Estuary and then get to see cars looking like they are standing still as the train follows the Autoroute from Lille to Paris at 180mph!
At Eurostar we set ourselves high standards of train punctuality and make every effort to get passengers to their destination on time. Our 2023 target is to ensure: 76% of trains arrive within 5 minutes of their scheduled arrival time. 86% of trains arrive within 15 minutes of their scheduled arrival time.
If you miss your connecting trainThis means you'll usually be permitted to travel on the next available train free of charge if your first train is delayed. They do not entitle you to a full refund of your order. You may need to show your tickets on later services as evidence of the delay.
Sometimes but not often. It is usually reliable BUT I've had two occasions where I was significantly delayed. On one occasion a train ahead of mine derailed; because of this, the train I was on departed late, could not travel at full speed, and there was single tracking around the area of the derailment.
If your train has been cancelled or announced as delayed before departure by more than 6o minutes, you can reschedule your trip for another date or swap your ticket for an e-voucher, which you can use to rebook later in the year or claim a cash refund.
Any quantity of inflammable substances, including empty canisters e.g. petrol, methylated spirits, paint thinners. Don't worry though, you can take nail polish and hairspray. Firelighters and lighter fuel. All flick knives, gravity knives and daggers.
Unlike airlines, we don't limit the volume of liquids you can carry, so you can take all your toiletries with you, and even squeeze in a bottle of bubbly for the trip if you like.
Food is permitted on any Eurostar train. There are no restrictions about which sort of food you can bring on board, but please be considerate of other passengers and don't take strong-smelling food on board. On intercapital and daytime ski trains; each traveller can take 4 bottles or cans of beer, or 1 bottle of wine.