Why do most customers buy cruises through a travel agent?

Travel agents can get better deals on cruises Their service to you is usually free, though some may charge first-time clients a minimal fee. It's worth it. In addition to sharing their expertise, the agent may have negotiated group space at lower rates with the cruise line, which may save you money on the cruise fare.



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You should consider booking a cruise through a travel agent because a knowledgeable agent can help you understand the nuances of a cruise purchase and help you make the best decisions for your vacation preferences.

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The report, U.S. Cruise Market Report 2022-2026, by Phocuswright, found agents' share of gross cruise booking fell to 52% in 2021 from 70% in 2019. But the channel's share is in recovery, climbing to 59% last year. Phocuswright projects it to reach 71% by 2026.

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A Travel Agent Can Handle the Unexpected. Between weather delays, natural disasters, flight cancellations, lost luggage and much more, a lot can happen on vacation. Travel agents act as the traveler's advocate in the event something goes wrong, helping navigate the challenge of making any necessary itinerary changes.

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The cost of using a travel agent is generally marginal, and often, they won't charge you at all. Much of their money comes from commissions the hotels and wholesalers pay them. Before you decide to book with a travel agent, inquire whether or not they charge fees.

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Cruise travel agents receive the bulk of their income via commission from the cruise lines. Their service to you is usually free, though some may charge first-time clients a minimal fee.

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Cruise line pays the agent a commission for handling the booking once you sail. If the cruise line has to handle the booking, they keep the commission to pay their shoreside staff. I've done both. If I am sailing on my own I prefer to just book directly through the cruiseline.

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You should book your cruise with a travel agent if you're a first time cruiser, have a lot of special requests or want to get the best deals. At Cruise Critic, we tend to think that most people should use a travel agent for the best experience.

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Contrary to what you might expect, travel agents might actually be able to get you better deals than internet retailers or even the cruise lines themselves. The best travel agents have access to discounted group rates and exclusive cruise pricing that's not found anywhere else.

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Because travel agents are often working with airlines, hotels, cruises, tour companies, and more on multiple clients over multiple years, they're able to negotiate better deals and access better discounts than you'd be able to on your own. Think of it as bulk buying.

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They can help find the best rooms, book services you didn't even know existed and tie all the pieces together on a complicated itinerary. A travel agent can be particularly beneficial if you don't have the time to do all the research yourself, or if you're looking for help in getting the best deal.

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Booking directly with the resort itself is one of the best ways to ensure you travel and relax on the days you desire. Travel Agents are often paid on commission, and may not have your best interest in mind. They may push a certain resort or package deal on you which benefits them, but not you.

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Is the consumer obligated to pay the travel agent's commission on a canceled cruise if the cruise line doesn't? No, according to Ada Brown, president of Seaside Travel in Long Beach and head of the Southern California chapter of the American Society of Travel Agents (ASTA).

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National Geographic looks into whether or not people still use travel advisors, and the answer is a resounding yes!

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If a cruise is filling up quickly, the company has no reason to release a sale to entice customers. But if a cruise's departure date is fast approaching and the ship is only partially booked, prices will drop, and complimentary add-ons will increase, resulting in some happy customers.

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On average, a passenger will spend $1,060 ($151/day) on a ticket and $650 ($92/day) on onboard purchases. After subtracting overhead costs, a ship will make out with roughly $291 in net profit per passenger, per cruise. How much do cruise ship workers make an hour?

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Tip: Unlike hotel prices, cruise fares are listed per person, not per cabin, with rates based on two people occupying a stateroom. Cruise lines offer single travelers the opportunity to book a double cabin for themselves by charging a “single supplement,” which is basically 1½ or 2 times the list price for one person.

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With close connections to airlines, hotels, and tour guides, travel agents often have access to special deals and preferential pricing you won't find on your own. They know about seasonal deals, low-cost specials, and unique experiences that would be hard for you to find building your trip online yourself.

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Travel agents can be helpful in making and changing reservations, French says, but sometimes they can end up being an unnecessary middleman. “If you need to change your hotel reservation, often it's easier to just call the hotel yourself, rather than wait for the travel agent to do it,” she acknowledges.

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