One-Time Payment is a temporary account to pay bridge tolls for a specific period of time. It can only be used to pay a toll if you crossed a bridge in the last 48 hours or to pay future tolls up to 30 days in advance.
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If a valid FasTrak toll tag is not detected, an image of the vehicle license plate will be used to send a violation notice to the vehicle’s registered owner through the mail. The notice will include the toll amount plus a penalty for using the express lane without a valid FasTrak toll tag.
If you use a credit card as your primary payment method, FasTrak will automatically charge your credit card to replenish your FasTrak account whenever your balance falls below $15 or the minimum threshold.
You have 48 hours to pay after your recent toll crossing, or we will send an invoice for the toll amount to the registered owner of the vehicle. You can set up payment for future toll crossings that you plan to make within the next 30 days.
In addition, you agree to make a minimum cash or check payment of $40 each time your toll account balance falls below your replenishment threshold (initially $30). You agree that such payment will be received by the Customer Service Center prior to your account reaching a zero balance.
You will be charged the full toll. CAVs with two occupants can travel at a 50% discount and toll free with 3+ occupants when using a FasTrak CAV or FasTrak Flex toll tag. Set the switch to match the number of people in the vehicle. A FasTrak toll tag is not required for eligible clean air vehicles.
How can I get the penalties waived? You must call the FasTrak Customer Service Center at 877-BAY-TOLL (877-229-8655) to obtain a waiver of penalties. Note that regional toll operators have different policies for their one-time penalty waivers so all penalties may not be waived.
You will be charged the full toll. CAVs with two occupants can travel at a 50% discount and toll free with 3+ occupants when using a FasTrak CAV or FasTrak Flex toll tag. Set the switch to match the number of people in the vehicle. A FasTrak toll tag is not required for eligible clean air vehicles.
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.
The FasTrak system keeps a record of your toll usage and account balance. You can check your account balance any time by logging into your online FasTrak account or by calling the FasTrak Customer Service Center. You can also opt to receive monthly or quarterly FasTrak statements via email or US mail.
SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.
The toll system is fully electronic. Roadside equipment recognizes the FasTrak tag, records the transaction and transmits the information to the FasTrak Customer Service Center to automatically deduct the toll from the account holder's prepaid balance.
Switchable FasTrak transponders (sometimes called FasTrak Flex®) have a small black switch that can be moved to indicate the number of occupants in the vehicle. It is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+).