A properly mounted toll tag is detected. An antenna detects the toll tag which beeps as you drive through. FasTrak electronically checks your account.
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FasTrak knows if you are a carpool when you toggle your FasTrak Flex switch from 1 Person to 2 or 3+ people. By doing this, the driver sends a signal to the electronic gantries that there are other occupants in the car.
Switchable FasTrak transponders (sometimes called FasTrak Flex®) have a small black switch that can be moved to indicate the number of occupants in the vehicle. It is the driver's responsibility to indicate the number of occupants in the vehicle by moving the switch to the appropriate setting (1, 2, 3+).
If a valid FasTrak toll tag is not detected, an image of the vehicle license plate will be used to send a violation notice to the vehicle’s registered owner through the mail. The notice will include the toll amount plus a penalty for using the express lane without a valid FasTrak toll tag.
First notice issued: toll plus $25 penalty. Second (delinquent) notice issued: toll plus $70 ($25 penalty plus $45 late fee). If the toll is paid within 15 days, the penalty is reduced to $25.
If you own a FasTrak, log in to your account to look up FasTrak violations. There you can view details of all the toll plazas crossed and the due tolls as well. Alternatively, to enquire about any toll violation in California toll roads, bridges or express lanes, call 877-229-8655.
State bridges and Golden Gate Bridge transactions will be on separate monthly invoices. If you use Bay Area Express Lanes, you must use a FasTrak toll tag, otherwise you will receive a violation notice including toll evasion penalties. For more information, visit the FasTrak Toll Invoice FAQ.
Your FasTrak® transponder may not be working or have been mounted improperly. If you do not hear a beep when driving past a toll point on the road, contact customer service to get your transponder replaced or to get new mounting strips and mounting instructions.
You have 48 hours to pay after your recent toll crossing, or we will send an invoice for the toll amount to the registered owner of the vehicle. You can set up payment for future toll crossings that you plan to make within the next 30 days.
SAN FRANCISCO (CBS SF) -- Every day, an average of 33 car owners are mistakenly accused of failing to pay a toll on a Bay Area Bridge, and many of those say fighting Fastrak's mistakes can be time consuming and frustrating.
Cameras take pictures of the vehicle license plates as they pass through. In case a toll tag is not detected, the pictures are used to identify your vehicle. If you have an account with FasTrak, your account will be charged.