How does FasTrak work at airport?

Just use your toll tag upon entry and exit. As you enter the parking lot, use the lane that displays the FasTrak logo (usually positioned in the far-left lanes). FasTrak will read your toll tag, the gate will rise and the date/time of entry will be recorded.



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If a valid FasTrak toll tag is not detected, an image of the vehicle license plate will be used to send a violation notice to the vehicle’s registered owner through the mail. The notice will include the toll amount plus a penalty for using the express lane without a valid FasTrak toll tag.

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CHECK THE SIGN: When crossing a toll bridge, check the Driver Feedback Display at the toll plaza. If it doesn't say VALID FASTRAK, your toll tag may be defective. CHECK YOUR ACCOUNT: Log in to your FasTrakaccount and review your transactions.

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Roadside equipment recognizes the FasTrak tag, records the transaction and transmits the information to the FasTrak Customer Service Center to automatically deduct the toll from the account holder's prepaid balance. Tolls are only collected during the posted express lane hours of operation.

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FasTrak will issue an invoice to the vehicle's registered owner following the first toll crossing. Any future toll crossings will be included on a monthly invoice, the period for which starts on the date of the first crossing.

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FasTrak provides travelers with multiple methods to pay their toll invoices and resolve violations.When a vehicle passes through a tolled facility without a valid toll tag, License Plate Account, or One-Time Payment, FasTrak will issue an invoice or violation notice to the vehicle's registered owner.

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If you open an account with a valid credit card, FasTrak collects an initial prepaid balance of $25 per toll tag. Your account will automatically be replenished as needed. This is the easiest way to ensure your balance is maintained.

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If you use a credit card as your primary payment method, FasTrak will automatically charge your credit card to replenish your FasTrak account whenever your balance falls below $15 or the minimum threshold.

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FasTrak drivers affix a transponder to their vehicle's windshield and when they pass through a tolling point the toll is automatically deducted from their account via their preferred payment method: charge, invoice or prepaid.

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Your FasTrak® transponder may not be working or have been mounted improperly. If you do not hear a beep when driving past a toll point on the road, contact customer service to get your transponder replaced or to get new mounting strips and mounting instructions.

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A properly mounted toll tag is detected. An antenna detects the toll tag which beeps as you drive through. FasTrak electronically checks your account.

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In addition, you agree to make a minimum cash or check payment of $40 each time your toll account balance falls below your replenishment threshold (initially $30). You agree that such payment will be received by the Customer Service Center prior to your account reaching a zero balance.

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Each violation is assessed a $57.50 penalty in addition to the toll amount due.

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If you are visiting the San Francisco Bay Area for a longer period of time with out-of-state or out-of-country license plates and plan on crossing the Golden Gate Bridge, your best toll payment options are a FasTrak Account or a License Plate Account.

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